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Client Management 101

Managing clients well gives your company and career the edge in growth and earnings.

Working well with challenging clients can lead to great opportunities for advancing the business, and your personal success.

Join this half-day Zoom learning session and gain insights on how to partner with clients effectively!

Program Outline

  • Framework for Client Management

  • Assess your skills vs client expectations

  • Influence methods for challenging scenarios

  • Two ways to educate your client tactfully

  • Interacting with a C-level Client

Lin Mukhi is a strategic HR, people and organization development leader. She is a Consulting Partner of Institutional Synergy Inc (InSync). Lin has held top executive roles as a Chief People Officer and Vice President for Human Resources in global as well as large local corporations. She was a former Senior Lecturer at the University of the Philippines, a Fellow in People Management and former President of the People Management Association of the Philippines. Lin holds a master's degree in Psychology, is a certified training facilitator and professional coach.

P 3,500 + VAT per participant
One free seat for a group of 5 participants from one company

 


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Change Leadership

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April 30

Strategic Thinking and Adaptability